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Frequently Asked Questions

Buying a Car

Why buy from CARCO?

Is the price of the cars sold on CARCO website negotiable?

When and where can I take a test drive?

What’s the process for booking my car?

Selling a Car

Why sell to CARCO?

How do you figure out the price of my car?

What types of cars does CARCO accept?

Can I sell on behalf of someone?

CARCO Certified

What are CARCO Certified cars?

Why is CARCO Certified?

What does the refurbishment process?

What does the 160-point inspection for CARC) Certified include?

CARCO Value

What are CARCO Value cars?

What does the 160-point inspection for CARCO Value include?

Do you provide an inspection report on each CARCO Value car?

What will be listed in the inspection report for CARCO Value cars?

Do CARCO Value cars come with a warranty?

Do CARCO Value cars come with a 5-Day Money-Back Guarantee?

Can I buy a CARCO Value car in cash?

Who is CARCO Value cars best for?

Can I get a CARCO Value car delivered to me after the purchase?

Online Booking

Why should I buy a used car online on CARSOME?

How much is the booking fee of each car?

How do I pay the booking fee if I prefer to book a car online?

What payment methods do you accept?

What should I do if I experience any issues on the website?

I changed my mind after paying the booking fee. Can I transfer the booking fee to another car of my choice?

Car Insurance

What is the coverage provided by CARCO capital's automobile insurance?

What are the benefits of renewing my auto insurance with CARCO x PolicyStreet?

How can I renew my CARCO x PolicyStreet insurance and road tax?

Which insurers can I get a quote from right now?

How is my insurance premium calculated?

Should I add named drivers to my motor insurance?

When can I renew my motor insurance?

What is a no-claim discount (NCD)?

How to check my NCD?

Car Loan

How can CARCO assist you with your car loan application?

What is a pre-approved vehicle loan from CARCO?

What effect will the price of the car have on my ability to get a car loan?

Is it possible to find out how much of my auto loan I still owe?

What are the conditions for obtaining a car loan?

What is the maximum amount I can borrow for a car loan in Malaysia?

What factors influence the amount of my monthly vehicle loan instalment?

When I buy a car from CARCO, what is the interest rate on the loan?